This role is responsible for driving strategy, roadmaps and solutions for a new Pharmacy Benefit Management reporting product value stream to achieve outcomes and deliver value.
It requires strong relationship management and influencing skills and the ability to partner cross-functionally with key stakeholders to deliver on commitments.
Leads and develops product value stream strategy for the entire life cycle management of the product, including purpose, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g., user journeys, wire-framing, prototyping) in order to define product features; develops the roadmap based on effort sizing and overall value to the business.
Evaluate current product state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream) and to the program vision, strategy, and roadmap.
Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities.
Required Skills:
5+ years Product Management experience, owning enterprise-scale products/capabilities
3+ years in healthcare and/or insurance
High technology, data, and security acumen
5+ years experience problem solving and consulting within complex environments
5+ years experience facilitating cross-functional teams' efforts
Clear and concise oral and written communication skills and strong interpersonal skills
3+ years experience working in an agile environment and leading decentralized teams
Ability to make informed decisions in a high-pressure environment
Must be passionate about contributing to an organization focused on continuously improving consumer experiences