With an upcoming Executive Director (ED) transition, our client is looking to add a key leadership position to help build the next phase of their development. While the ED's primary focus will be on strategy and direction, the Chief Operating Officer (COO) will be responsible for day-to-day management of the organization, building organizational and financial capacity, and working collaboratively with the ED and other staff Directors to develop and meet broad organizational goals.
We are seeking a motivated individual to help build and sustain our organizational capacity to
support our ambitious aspirations to reimagine housing. As the organization grows, the COO will be responsible for establishing the people, processes, facilities, and systems required to meet demand while maintaining a fiscally responsible and healthy culture in which all employees can thrive.
The ideal candidate will have excellent leadership, communication, and problem-solving skills with significant experience in housing, along with a strong interest in pursuing an outside-the-box approach. Candidates with experience in other fields that have demonstrated a strong capacity for developing organizations/businesses to excel to meet their potential will also be considered.
Job Responsibilities
Responsible for managing and improving the internal functions of the organization, ensuring it is appropriately staffed and managed with the necessary resources to fulfill its mission.
General day-to-day problem solving to keep the organization, its various departments, programs, and the office running smoothly.
Oversee development and monitoring of annual operating budget and long-range financial forecasting. Communicate operating budget issues to ED and strategize on how to resolve challenges regarding the budget.
Oversee the organizational structuring of real estate acquisition, financing, and property management and ensure compliance and regulatory requirements are met.
Assist in development and implementation of the strategic plan.
Develop and lead the performance management process that measures and evaluates progress against goals and metrics for the organization.
Understand and implement the organization's policies and procedures.
Oversee all human resources matters (recruiting, hiring, training, development, compensation and benefits, employee relations, performance evaluation).
Promote a positive, supportive, and collaborative work environment for all staff, ensure compliance with workplace and employment laws.
Strengthen organizational systems for communication, coordination and planning.
Oversee all information technology matters.
Assist ED in management of Board of Directors and Committees.
Serve as an organizational representative to the greater community in conjunction with the ED and Community Relations Director.
Review insurance coverages and general legal liabilities; act as check signer and risk manager.
Qualifications
At least 5 years of organizational development experience within a senior leadership position, including experience in developing effective systems, structures, policies and procedures.
Experience related to affordable housing development, finance, management, and compliance preferred. Existing knowledge of cooperative housing and community land trusts also preferred, or a strong interest in diving into the shared-equity homeownership field.
Experience with financial oversight and budgeting with knowledge of accounting, financial analysis, and reporting.
Excellent motivational, leadership, supervisory, coaching and training skills, with personal warmth, integrity and discernment that builds rapport and trust.
Naturally collaborative work style; effective management with a light touch.
Ability to connect with and support staff on both the rational/technical side of our work (i.e. finance, legal, compliance) and the emotional side of our work (i.e. serving households with long-term barriers to housing, dealing with challenges of day-to-day village operations).
Excellent written, oral communication and presentation skills, along with interpersonal, listening, negotiation and conflict resolution skills, and ability to interface and communicate effectively with a diverse range of people.
Problem solver with attention to detail, highly organized, and adaptable to shifting priorities while meeting deadlines.
Proficient with Mac, Google Workspace, Quickbooks.
Salary & Benefits
Full-time position
$90,000 - $110,000 depending on experience and qualifications
Health, Dental, & Vision Insurance, Paid Time Off, 4% 403(b) Retirement Savings Plan