Program Coordinator, Business Operations at University of North Carolina at Chapel Hill in chapel hill, North Carolina

Job Description:

Department:

Med Ad-Deans Office-420104

Career Area:

Administrative/Clerical Support

Is this an internal only recruitment?:

No

Posting Open Date :

10/21/2024

Application Deadline:

10/28/2024

Position Type:

Permanent Staff (SHRA)

Position Title:

University Program Specialist - Journey

Salary Grade Equivalent:

GN11

Working Title:

Program Coordinator, Business Operations

Position Number:

20042458

Vacancy ID:

P019741

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

M-F, 9-5

Work Location:

CHAPEL HILL, NC

Position Location:

North Carolina, US

Hiring Range:

$59,310 - $67,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see
the Career Banding rates spreadsheet.

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the
University of North Carolina at Chapel Hill consistently ranks as
one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of
professional training opportunities for career growth, skill development and lifelong learning and enjoy
exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a
comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

Position Summary:

Flexible work arrangements, including virtual/hybrid work locations, are an integral part of the School of Medicine's Working Forward initiative. As such, this position's work location is designated as remote with monthly meetings onsite. Please note that the designated work location is subject to change based on the unit's business needs.


The Program Coordinator plays a crucial role in our organization, supporting the business operations of the Dean's Office. This position is responsible for managing the School of Medicine's (SOM) parking allocation as determined by the University. The Program Coordinator works closely with departmental parking coordinators and the University parking office to address the parking needs of faculty and staff.


Key Responsibilities:
* Parking Management: Manage the overall allocation of SOM parking spaces consistently following established guidelines.
* Collaboration & Problem Resolution: Work with departmental parking coordinators and the University parking office to meet parking needs and resolve issues.
* Training: Train new departmental parking coordinators on policies and procedures.
* Communication: Regularly updates departments on changes in transit policies and issues from the University parking office & updates the SOM employee parking website as needed.
* Data Entry: Responsible for submitting all SOM requests to the University accurately, referencing information available across a variety of platforms.
* Reporting: Provide regular reporting on usage and trends.

Minimum Education and Experience Requirements:

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

* Excellent oral and written communication skills.
* Sound business judgment, tact, and diplomacy.
* Ability to interact effectively with personnel at all levels of the School and University.
* Advanced problem-solving skills and strong organizational abilities.
* Exceptional attention to detail and precision in all tasks.
* Thrives in a fast-paced environment, juggling multiple tasks with ease.
* Versatility to handle a wide scope of responsibilities, from transactional duties to high-level decision-making.
* Proven track record of working independently and as a team player.
* Demonstrated ability to exceed customer expectations, even in situations when the answer is no.
* Ability to handle challenging interactions with empathy and professionalism.
* Proficiency in Microsoft Excel and the Microsoft Suite; quick to master new software platforms and adept at navigating multiple databases.

Preferred Qualifications, Competencies, and Experience:

Prior experience in a higher education environment.

Campus Security Authority Responsibilities:

Not Applicable.

Position/Schedule Requirements:

Evening work occasionally, Weekend work occasionally

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