Scrum Master Advisor at Cigna in Nashville, Tennessee

Job Description:

Position Overview:

The job profile for this position isScrum Master Advisor,which is a Band 4 Senior Contributor career track role.

The Claims & Enrollment Applications organization is looking for a skilled and motivated leader with technology acumen, an agile software delivery mindset, and demonstrated empathic collaboration.

This role will lead and coach teams for sustainability, predictability, flexibility, and attention to software quality and customer value. Success will be achieved by building rapport and trust with the team, while demonstrating reliability, attention to detail, and courage in the face of adversity with stakeholders.

Key Responsibilities:

• Lead agile teams in the delivery of software solutions for supported core administration platforms, including QNXT and Q/CARE.


• Represent and advocate for teams with Agile Release Train (ART) leadership and external stakeholders. Build partnerships and collaborate to resolve blockers, mitigate risks, and manage cross-team dependencies.


• Facilitate team ceremonies to coach and drive synchronization, teamwork, innovation, problem solving, and relentless improvement grounded in agile principles.


• Present plans, team capacity, and risks during Planning Interval (PI) Planning.

Required Experience/ Qualifications:

• Prior experience as a Scrum Master, or in a similar role such as a Tech Lead or Project Manager.


• Working knowledge of agile principles, and experience working in a Scaled Agile paradigm.

• Experience within a fast-paced team supporting business milestones, production systems, compliance and audit needs, service-level agreements, and other relevant metrics and controls.

• Demonstrable problem solving and collaboration skills within a large matrix team setting.


• Excellent written and oral communication and presentation skills across a variety of technical and non-technical audiences.

Desired Experience/ Qualifications:

• Experience with core healthplan administration and/or business analytics systems.


• Experience working in a distributed software environment, with both packaged vendor solutions and in-house code.


• Working knowledge and experience with routine delivery management and reporting functions in Jira or similar tools.


• Working knowledge of software quality methodologies and software design patterns, and experience driving software quality with attention to non-functional requirements.


• Experience maintaining CMS Universes, Sarbanes-Oxley, and other relevant controls, including supporting system audits and action plans.

Statement of Commitment:

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link .

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 108,700 - 181,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.