Senior Manager, Creative - Production Operations a... at Walmart in Los Angeles, California

Job Description:

What you'll do at



Position Summary...


What you'll do...


Walmart Creative Studio (WCS) is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive design systems and creative conversations that drive business objectives and keep our Fortune #1 brand in the culture. We use creativity and design to win hearts, minds, and wallets.


We are uniquely positioned as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on human truths, insight-driven creative strategies and integrated creative solutions that build the brand and grow the business - not just with ads but through brand acts and experiences.


The Content Studio is WCS's on site production capability. We are a team of creative makers who are experts in the intersection of craft and technology necessary to tell the most innovative and compelling stories through experiences, art, design, video, photography, motion graphics, animation, and sound. Our Playa Vista state of the art production facility sits in the heart of silicon beach.


We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping people - all people - live better.



Position Summary


The Production Operations and Resourcing manager is a Senior Manager position. This role will work with all production Senior Managers and leads to oversee general operations and resourcing of people, time and facilities. The candidate will also be responsible for making sure that the Studio functions as efficiently as possible, implementing tools and systems that drive optimized performance and output. You will also develop production scheduling tools with existing software and implement new solutions that drive optimized results. This will include project/infrastructure management, training, weekly WIP Reporting & Status meeting, Production interface, Operational advice and team mentoring. They must also liaise and foster relationships internally across all production studios, disciplines, creative and account stakeholders.


The Production Operations and Resourcing Manager is a leader who can motivate individuals to perform to their best. Excellent communication skills and an ability to mentor and spot problems before they arise are crucial. Candidates must be resilient, patient, approachable and accountable. A problem solver and a builder of net new workflows and studio operations protocols. This role demands the ability to pivot quickly, and the skills to get in and get the work done when necessary as well as anticipate & adapt to what's around the next corner, or when things aren't as efficient or effective as intended.



Responsibilities:

• Develop scheduling, resource planning SOPs, and operationalize how productions are planned.
  
  

• Develop and implement universal intake form for IP.
  
  

• Run monthly utilization reports and forecasts.
  
  

• Work with the facilities and studio teams to allocate equipment, production planning and sourcing based on project needs.
  
  

• Weekly report for status meeting containing all overrunning projects, suite and site utilization and relevant Studio operational metrics
  
  

• Ongoing project tracking and monitoring for best optimization
  
  

• Timely flagging of overrunning projects and action plan to solve with Directors and project leads
  
  

• Tracking large scale enablement initiatives performance and progress
  
  

• Documentation, training, governance, and enforcement of best Studio Operations practices
  
  

• Weekly Studio Operations meeting with on-site studio teams
  
  

• Weekly Status meeting and reports for HOP
  
  

• Oversee studio resourcing and budgeting tool specific for production and Post; and integration of data into Airtable, Anaplan and readouts for finance.
  
  

• Establish job jacket structure, SOPs and implementation for all producers to use in job wrap.
  
  

• Work with all producers on job actuals, reconciliation and updating of job jackets.
  
  

• Work with production, artists and finance to audit and complete all job jackets prior to close; including receipt of all assets.
  
  

• Responsible for freelance artist rate approvals and tracking on shared platform to ensure consistency and visibility.
  
  

• Review of overtime spend and discussion with HoP and EP for resolution
  
  

• Responsible for approving all 3rd party/outsource costs
  
  

Key Performance Indicators:

• Efficiencies in Studio Operational effectiveness (including workshare & outsourcing)
  
  

• Delivery of projects within budget and to the highest creative potential
  
  

• Increase in year-on-year EBITDA due to improved Operational Management
  
  

• Timely flagging of roadblocks or project delays
  
  

• Development of production tools specific to studio resource management, estimates and actuals.
  
  

• Regular updates and successful milestones on enabling initiatives.
  
  

• Monitoring & Management of Freelance, Trace and outsource costs
  
  

• Implementation of leveraged departmental resourcing across IP for shared initiatives
  
  

• Maintaining freelance within budgeted levels
  
  

• Continued optimization to support ROI metrics (lower cost per project, metrics for scoping and staffing plans)
  
  

About Walmart Marketing


Named Ad Age's Marketer of the Year in 2022, you'll join an internationally recognized team of thinkers, creators, and problem solvers passionate about helping people save money and live better.


Walmart Marketing is a dynamic, multidimensional organization dedicated to redefining how the world shops through impactful creative and fast-paced innovation - all grounded in customer insights and brand strategy. We live out our company values each day while striving to exceed customer expectations and drive growth for the company.


We orchestrate marketing campaigns and experiences that reach millions of daily shoppers. Our work spans the digital and physical spaces and combines the work of numerous internal teams and external advertising and media agencies. Our teams work together to show our customers how they can save money and live better. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Marketing role at Walmart could be what you've been looking for.



Benefits & Perks:



Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.



Equal Opportunity Employer



Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.



Who We Are



Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $108,000.00-$216,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Minimum Qualifications: Bachelor's degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 3 years' experience in editorial content management or related field OR 5 years' experience in editorial content management or related field.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Digital Content Management, Editorial, Retail Management, Supervising Associates, WE-Working for or withCreative Agencies




Primary Location...



5404 Jandy Plc, Los Angeles, CA 90066-7006, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions

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  On average, how long does it take to fill out an application?
  
  
  
  It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.
  
  
  
  
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  Can I change my application after submitting?
  
  
  
  No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
  
  
  
  
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  How do you protect my personal information?
  
  
  
  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
  
  
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