TCI has an immediate need for two Desktop Build Technician in Louisville, KY. This is not a Corp2Corp opportunity. This is a contract opportunity with possible extensions and/or hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.
Note: This position requires US Citizenship or Permanent Residence.
SUMMARY
Our Fortune 500 Energy client is one of the U.S.'s lowest-cost energy providers and an industry innovator, operating in Kentucky.
The Desktop Build Technician will participate in PC Refresh; the scope of this project is to replace hardware and software throughout the organization. Includes building the replacement PC s and providing level 3 support for sites in and around the Louisville area.
RESPONSIBILITIES
Perform needs assessment (hardware & software).
Assemble computer hardware components including motherboards, processors, memory, storage devices, and power supplies.
Install and configure operating systems and software applications.
Ensure compatibility and proper functioning of all hardware and software components.
Diagnose hardware and software issues and implement appropriate solutions.
Repair or replace defective components as necessary.
Testing and Quality Assurance: Perform rigorous testing procedures to identify defects or malfunctions in computer systems.
Conduct stress tests and diagnostic procedures to ensure system stability and performance.
Document test results and provide feedback for improvement.
On-site troubleshooting and level 3 technical support for end users.
Position will be based in Louisville, KY and will require work to be completed at various off-site locations in and around Louisville as necessary.
Mileage reimbursement will be paid for travel to various sites.
REQUIREMENTS
2+ years of experience as a Desktop Technician.
Working knowledge of Windows 10 & 11 as well as Microsoft Office and other productivity software.
Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.
Must have experience with Windows 10/11 install/build.
Must have excellent customer service skills and follow through.
Candidate is responsible for transportation to off-site locations in and around Louisville, KY which includes mileage reimbursement.