Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
Continuously evaluate our client's platform for risk factors and develop strategies to manage them through data analysis and models
Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
Develop risk mitigation strategies to support the different channels within our client's digital platform
Work independently and cross-functionally to provide outstanding customer experiences
Skills, Experience, and Preferred Qualifications:
5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
Must have bachelor's degree in analytics, statistics, or other quantitative field, master's degree highly preferred
Must have strong experience with SQL and queries
Must be able to develop/write business cases
Must have leadership experience, 2+ years of people management experience
Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
Experience in an eCommerce and/or Digital Marketing environment
Familiarity with building reports and visualizations using Tableau (or similar BI tools)
Strong problem-solving ability
Excellent communication and data presentation skills