Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.
Job Summary: Performs risk analysis studies in order to maintain maximum protection of an organization's assets. Investigates any incidences that may result in asset loss and compiles findings in reports for further review. This is an entry level position that works under immediate supervision. Primary job functions do not typically require exercising independent judgment. General risk exposure sign-off up to $5,000.
RESPONSIBILITIES:
Complete assigned reviews and tasks in a timely fashion.
Manage incoming calls and assist merchants/agents/partners with concerns or issues.
Assist senior level team members with cases or additional tasks.
Requests and releases are completed as cases are worked.
Continue to train and learn the process.
Comply with and enforce company policies and procedures.
Provide regular and predictable attendance considering any rights to leaves provided by law or company policy.
MINIMUM REQUIREMENTS:
High School Diploma with 0-2 years of experience.
Quick learning and able to adapt to changing work environment.
Highly professional demeanor and appearance.
Sound ability to make decisions
Must be a good communicator
Identifies and resolves problems in a timely manner; able to handle a situation under pressure and find a solution; uses reason even when dealing with emotional topics.
Ability to receive and analyze data and input data into the computer.
Must be able to receive and understand instructions, and carry out those instructions.
Compensation and Benefits:
Hourly Compensation: $29/hr
End of Year Discretionary Bonus
Unlimited PTO after year 1 (3 weeks to start)
Medical, Dental & Vision
401k Match
Education Expense Reimbursement
Gym Membership Reimbursement
HSA and FSA
Employee assistance program (EAP)
Traditional Physical Requirements
Requires prolonged sitting, standing, bending, stooping and stretching.
Requires the ability to lift 10 pounds.
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.