Provides Learning & Development support across various content categories and/or organizations, functionally and geographically.
Develops practical, measurable solutions to complex problems and manages learning program development and/or management for the organization.
Manages large scale learning design and/or program management projects.
Recommends learning solutions that influence positive / behavioral change, align with strategic business objectives, and enhance individual and organizational capability.
Facilitates Learning & Development as an instructor, designer, program mgr., business partner, and/or internal consultant.
Develops recommendations for changes and improvements to Learning & Development processes, ensuring alignment with company objectives and philosophy.
Serves as Learning & Development subject matter expert to the organization.
Qualifications: • BA/BS degree and 2-4 years' relevant experience or equivalent combination of education and relevant experience • Working knowledge of Learning & Development, Program & Project Management concepts, practices, and processes. • Ability to brainstorm and assist in implementation of learning solutions within an assigned area of responsibility. • Tailors communication approach to specific situations and audiences. • Provides first point of contact for leadership and / or Team Member questions. • Facilitates the resolution of emerging transactional issues. • Makes sound decisions based on available information. • Gathers, consolidates, and analytically processes information. • Ability to adjust processes and Learning & Development methods based on feedback and new information. • Understanding of business objectives of Company and supported region / stores business objectives. • Understands how effective people management systems can differentiate our company from the competition • Understands the Company product mix, supply base, and retail operations. • Works effectively with others, in groups, in cross-functional settings, and with diverse • stakeholders internally and externally. • Displays strong levels of customer service.
Must have proven knowledge in:
* ADDIE Model
* Learning Objectives/Bloom's Taxonomy
* Technical/business writing
must have proven experience in:
* Building instructor-led trainings
* Writing speaker notes for trainings
* Building training for tech tools/transformations
Must be proficient in the following apps:
* Microsoft Outlook, Word, PowerPoint, and Excel
* Articulate
* Prefer proficiency in Adobe Creative Cloud and video editing software (such as Camtasia)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.