This individual is responsible for supporting Enterprise level clients through ensuring timeliness and accuracy across billing and invoices. Through portal management, this individual need to be attentive to detail, able to analyze billing processes to increase efficiency, as well maintain client relations with external stakeholders. A standard day in this role consists of pulling invoicing reports, contacting customers on exhausted PO's, analyzing business to business transaction data, and corresponding back and forth between customers to ensure billing accuracy from the past to future.
Responsibilities of this role include, but are not limited to:
Create special, custom or summary billings/invoices for all customers that require non-standard billing/invoicing on a monthly, weekly or daily basis
Run and or verify scheduled billing/invoice reports run as scheduled
Review all custom or summary billings/invoices before they are delivered to customers to ensure they are accurate, error free and reconcile to the standard billing system(s)
Process web billing tasks
Work closely with the customers and national account team
Negotiate payment arrangements with past-due customers
Make outbound collection calls
Other duties as assigned
Regular attendance is required to fulfill the essential functions of the job
Preferred Qualifications:
High School Diploma or GED
2+ years of experience in a B2B Billing role in any of the following -