Contacts customers on a weekly basis regarding delinquencies, short payments, or disputed amounts
Communicates with other areas and departments internally at Hapag-Lloyd to assist in collection or resolution to disputed amounts
Monitors customer credit limits and enforces company credit policy
Maintains maximum aging of 5% over 45 days
Posts checks and clears down accounts receivable accounts as applicable
Alerts management of distressed receivables and of those who have gone over the credit limit
Sets deadlines to maximize aging of receivables to achieve key performance measures
Generates weekly reports as needed for analysis
Processes refund requests and sends out monthly statements as required
Responds to customer inquiries and solves problems that arise
Qualifications:
High School Diploma with 2 years of experience in accounting or the equivalent combination of education and experience preferred.
Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work.
Understand and apply the business processes of the company and guard against actions that will negatively affect business in general.
Use questioning to identify the specific problem and related information and make appropriate contacts to work out a reasonable solution.
Excellent communication skills, both verbal and written, with both internal and external customers.
Proficient using MS Office, Word, Excel spreadsheets and other software to meet work demands.
About Seneca Resources:
Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida and Texas that service clients throughout the United States.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.