Technical Service & Training Manager at Ametek, Inc. in Berwyn, Pennsylvania

Job Description:

At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices - we are using innovation to make the world a better place; technology to improve lives; and talent to solve challenges that matter.

Job Summary:

The Senior Technical Service and Training Manager is responsible for the complete training process of all new hires, which includes creating the plan, coordinating the plan and executing the plan.

Key Responsibilities:

• Be involved in the hiring process of new field engineers and take responsibility of complete training process of all new hires which includes creating, coordinating, and executing the plan.
• Work closely with the Regional Technical Support Managers to ensure new hires are fully trained and getting them released to the field and ensure Technical Managers are trained on new products to support client and FSE Technical needs.
• Create process for ongoing internal training for existing field engineers to create consistencies across the organization and effectively implement solutions where there are deficiencies
• Recognize areas for improvement and work process within the technical team (ie suggests alternative technical solutions to meet client/field requirements), coordinate internal training for new products, coordinate pertinent ECO's and changes into the field.
• Create new training solutions and offerings for both internal and external use by using new ideas such as video, webinars and/or podcasts.
• Work closely with the Director of Client Service to ensure the overall success of the Aftermarket Department.

Strong technical knowledge of UPS's, inverters, and battery chargers.

Strong preference for industrial and/or nuclear applications experience, previous experience testing, installing, and maintaining AC/DC power systems and large stationary batteries.

Requires an Bachelor's degree in Electronics / Electrical Engineering Technology or military equivalence with a minimum of 5 years UPS field experience and technical training.

Desired Qualifications:

• Must be willing to travel and able to work autonomously with minimal supervision. Limited international travel may be required.
• Able to lead classroom presentations and laboratory exercises in a professional manner to engineers, technicians and supervisors to meet their needs.
• Need to multitask and be capable of managing complex projects.
• Must have effective interpersonal, oral and written communication skills.
• Strong Power electronics and application skills.
• Proficiency in Microsoft Office Suite

• Competitive compensation, holiday pay, and paid time off

• Great benefits package that includes health, vision, and dental insurance
• 401(k), plus matching
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Exciting, fast-paced environment where you could make a true impact
• Opportunities for career advancement within our business unit and across all other AMETEK business entities

This position is located in Stafford, Texas, approximately 15 miles SW of Houston. The City of Stafford is a dynamic, friendly community ideally located and is described as a family-oriented place to live. You can enjoy Houston's outstanding performing and visual arts venues, experience the countless restaurants available, and enjoy nearly 1,500 acres of green space in the heart of Houston.

To learn more about our company and our job opportunities, visit us at:

https://www.ametek.com/careers

To learn more about the business unit you'll be joining, visit us at:

Select one of the below options

• Solidstate Controls: https://www.solidstatecontrolsinc.com/

Compensation

Salary Minimum: Market

Salary Maximum: Market

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.