State Bank of India (California) offers a competitive compensation based on experience and benefit package which includes:
100% Company-paid Medical/Dental/Vision Insurance for employee, spouse, and dependents
401K Retirement with company contribution
100% Company-paid Life Insurance
Generous Vacation & Sick Leave with Rollover Option
Tuition Reimbursement
Flexible Spending Account
11 Holidays per year
AFLAC Insurance
Pet Insurance
A great business casual work environment
100% Company paid employee parking
CLIENT SERVICES REPRESENTATIVE (on-site) - Woodland Hills, CA
SUMMARY:
Responsible for delivering superb customer service experience to our banking customers. Handles over-the-counter teller transactions, opens new accounts, responds to customer inquiries, and complies with Bank policies and procedures. Responsibilities include:
Provide excellent customer service to clients in the processing of deposits, withdrawals, cash advances, stop payments, blocks, wire transfers, and other transactions.
Recommends and cross-sells bank services.
Answers phones and performs account research.
Orders, receives, verifies, and distributes cash.
Follows the Bank's CIP and Due Diligence in the opening of new accounts.
Files SARS and CTRs as required.
QUALIFICATIONS:
High School Diploma or equivalent
Minimum 1 year of customer service experience within a client-facing role
Minimum 6+ months handling high-volume cash transactions and/or equivalent combination of education/training and experience.
Must be able to work 40 hours per week: Monday - Friday 8:30 am-5:00 pm.
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.
We consider all qualified applicants with criminal histories in a manner consistent with all applicable "Fair Chance" laws and ordinances.