*CARE Supervisor at University of Oklahoma in Norman, Oklahoma

Job Description:

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994. 

If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

Duties include but are not limited to:

• Organizes, coordinates and performs clerical and administrative functions following established standards. 


• Assumes day-to-day responsibility for organizing and coordinating specialized clerical functions.


• Answers questions, provides information and handles complaints for internal and external customers.


• Updates office procedures for a more efficient operation when necessary.


• Establishes and maintains filing systems including confidential documents.


• Selects, supervises, trains and evaluates performance of assigned staff.


• Prepares staff schedules and monitors and approves time worked.


• Coordinates departmental personnel and payroll issues.


• Plans and coordinates special projects.


• Collects and disseminates information for internal and external customers


• Performs other related duties as assigned.

Required Education: High School Diploma or GED, AND: 

•  12 months office, clerical, or administrative experience.

Skills:

• Basic math skills


• Advanced computer skills with wide knowledge of business software


• Proficient in Microsoft Office


• Detail oriented for accuracy of data and information


• Highly organized and able to handle multiple projects and deadlines

Certifications:

• None

Advertised Physical Requirements:

• Communicate effectively.  Engage in repetitive motion. 


• Standard office environment.

Departmental Preferences:

• None

Supervision: 10 Contact Center Specialist

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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