Associate Specialist, Payment Operations/Client Servicing at Northern Trust in Chicago, Illinois

Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Major Duties :

• Responsible for researching and responding to complex inquiries related to client operational processes.


• May work as part of a team or multiple locations model that provide high quality, interim solutions to Payment Operations functional teams, client servicing teams or clients. Manages the payment administration and communication with Global Banking Clients.


• Partners with Relationship Managers and Clients to address and improve STP for Global Banking Payments.


• Will support activities large in scope, cross-functional and technically difficult and complex, therefore, must have in-depth knowledge of the business unit/function


• Provides leadership in developing, implementing and administrating change that support the strategic goals.


• Role balanced between execution of the business strategic goals and high level operational development and implementation.


• Provides consultative oversight and expert advice on operational capabilities to client servicing teams, project committees and management. Consults with leadership, team and partners at a high technical level.


• 7Operates independently; has in-depth knowledge of business unit / function.


• Strategic in developing, implementing and administering programs within functional areas.

Knowledge :

• Excellent oral and written communication skills are required


• In-depth Functional / Industry Knowledge is required


• Highly flexible and adaptable to change


• Technical skills / systems knowledge (e.g. MTS/GPP, Fircosoft) is required


• Leadership and organizational skills are required to help determine the Business Unit's goals, resources needed, and help assess and assist in the development of the skills of the staff.


• #LI-GG1


• #LI-Hybrid

Experience :

• A College or University degree and/or relevant proven work experience is required / preferred.


• Related Industry qualification (e.g. ACCA) is required / preferred

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.