The Associate Director, Market Research is an important member of the Sales Operations team will lead the US and Global Market research for both inline and pipeline assets. The role will also be responsible for integrating insights across the Arcutis portfolio of products.
Roles & Responsibilities
Engage with key stakeholders to develop and execute market research to shape the strategies and tactics critical to successfully meet business objectives
Manage qualitative and quantitative market research studies, potentially among both healthcare providers as well as consumers including project objective identification, design, vendor selection and oversight, monitoring of data collection, data analysis and interpretation
Develop relevant and compelling presentation of market research insights for key stakeholders, including brand leadership and senior management
Keep abreast of key market events and work to understand potential impact
Work with commercial stakeholders to understand sales and market trends and, as appropriate to recommend corrective courses of action or additional market research to clarify underlying causes
Complete analyses to identify and quantify business opportunities
Lead projects and deliver quality assessments, collaborating with commercial team members
Demonstrate strong project management, prioritization and timeline execution across projects when working independently as well as when working with the vendors or internal teams. Ensure all Market research projects are developed with detailed rationale, assumptions and storyboarding.
Demonstrate excellent communication, presentation, MS PowerPoint & Excel skills.
Support pre-launch, post-launch primary market research efforts at product and portfolio level and work seamlessly with cross-functional teams.
Manage professional relationships with internal partners and external vendors.
Build solid relationships and become a trusted advisor to the Commercial team, guiding brand strategies and tactics based on superior, objective customer insights.
Effectively manage multiple external vendor/partner relationships to ensure high quality services, the utmost compliance with the company and industry policies, practices and regulations, and seamless integration with internal processes and teams.
Integrate multiple data sources to assess market landscape and product performance across product portfolio. Present findings to key stakeholders and design research studies for a deeper dive, as needed
Collaborate within the Commercial Operations team to convey to Commercial team and executive leadership holistic, actionable learnings.
Other duties that may be assigned.
Education & Licenses and Experience
Typically requires a Bachelor’s degree in a related field and 8 or more years of relevant market research, marketing, commercial operations, or other relevant experience.
MBA or Master’s degree is preferred. Previous experience in a consultative role is a plus.
Competencies & Skills
Significant experience conducting quantitative and qualitative primary market research is required; Additional experience with secondary market research is preferred
Expertise in a broad range of qualitative and quantitative market research techniques, including appropriate application of data collection and analytics approaches is preferred
Demonstrated ability to ramp quickly and acquire in-depth knowledge and experience in a competitive market
Strong experience with PowerPoint & Excel
Strong strategic thinker who understands the critical role of market research in developing commercial strategy in support of in-line products
Ability to operate in ambiguous situations and determine focused objectives and a clear path forward in the face of open questions
Strong interpersonal skills with ability to lead, interact with, influence others, focus, resolve conflict and dive consensus among individuals from a variety of cultures and disciplines
Ability to work with a variety of personalities and skill sets
Excellent project management skills and the ability to meet tight deadlines in an environment of competing and changing priorities
Must have strong task management skills to include planning, prioritization, objective setting, and meeting management and plan execution
Strong data analytical and interpretive skills. The ability to meaningfully portray and effectively communicate complex quantitative data in an easy-to-understand format is required
Strong communication and presentation skills with an ability to efficiently and productively communicate both oral and in writing both to peers and brand leadership are required
Strong teamwork and collaboration skills
Ability to work in a fast-paced, dynamic environment with little supervision, and adapt well under pressure
Possess an expert understanding of research methodologies.
Excellent strategic thinking capabilities and equally excellent tactical execution skills
Analytical reasoning abilities, intellectual curiosity, strong business acumen, and creativity in problem solving
Ability to interact effectively with/present to (verbally and in writing) all levels of the organization, from Product Managers to Senior Executives
Expert knowledge of custom research methodologies
Proven experience as a high performer and thought leader
Excellent project management skills with demonstrated ability to lead multiple projects and priorities
Ability to effectively organize and prioritize tasks to achieve established deadlines
Travel may be required up to 20% of time worked.
Why Join Us?
Arcutis is a pioneering medical dermatology company dedicated to revolutionizing the treatment of serious skin diseases and our pipeline is one of the more robust and exiting in the industry. Our vision is to revitalize the standard of care for dermatological diseases and conditions through novel therapies that simplify disease management for physicians and patients. We are focused on filling the innovation gap in medical dermatology drug development by applying our deep clinical, product development and commercial expertise in dermatology to develop best-in-class therapies against biologically validated targets. Arcutis is uniquely positioned to become the preeminent innovation-driven medical dermatology company, and we are looking for top talent to join our team. We are nimble, collaborative, and passionate about achieving our mission!
Arcutis is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.