Software QA Engineer at National Fire Protection Association in Quincy, Massachusetts

Job Description:

The National Fire Protection Association's mission is to help save lives and reduce loss with information, knowledge, and passion. Established in 1896, we are dedicated to the elimination of death, injury, property, and economic loss due to fire, electrical, and related hazards. The Association delivers information and knowledge through more than 300 consensus codes and standards, research, training, education, outreach and advocacy; and by partnering with others who share an interest in furthering the NFPA mission.

To better meet the needs of those who rely on our information and knowledge to keep people and property safe, we are amidst a transformation to expand our influence and further our safety mission. We are becoming increasingly digital and global to grow, thrive, and save more lives from fire, electrical, and other hazards. To accomplish this, we need effective leaders at all levels of the Association who understand what we are striving for, why it is important, how to execute on our vision, and who passionately want to see NFPA through this important stage. It is an exciting and empowering time to work at NFPA.

NFPA is seeking a Software Quality Assurance Engineer with a focus on NetSuite and its integrations with other systems to develop and execute exploratory, manual, and automated tests that will ensure product quality.

The QA Engineer role plays an important part in our company's product development process. The successful candidate will ensure the quality and reliability of our system implementations and customizations. This role involves designing, executing, and automating tests to validate the functionality, performance, and security of software solutions.

Responsibilities:

Responsible for executing continuous quality improvement to ensure the delivery of the best possible IT products and services

· Perform functional, regression, integration, and performance testing on software applications

· Collaborate with product owners, administrators, and developers to conduct analysis of upcoming Releases to determine if any NFPA process or customizations are impacted and lead periodic release regression test cycles and UAT events

· Validate data integrity and accuracy across various systems

· Stay up to date with the latest NetSuite releases and features

· Create detailed, comprehensive, and well-structured test plans and test cases

· Create, maintain, and review test plans, test cases, and test metrics

· Identify, document, and track bugs

· Adapt test tools and strategies based on evolving product specifications and technology advancements.

· Participate in user story refinement with business analysts and developers and maintain backlog with proper scenarios to meet definition of ready

· Work with developers, other testers, and business analysts daily to define test cases, provide testing status updates, and communicate defects

Skills/Experience:

Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management

· Familiarity with SQL and experience in validating data within NetSuite and other systems

· Knowledge of ERP process areas like Order to Cash, Procure to Pay, Record to Report, Inventory Management, Hardware, Finance, and Billing

· Bachelor's Degree in Computer Science, related field, or equivalent 5+ years industry experience

· Ability to document and communicate the status of testing progress, taking corrective action, and escalating, as necessary

· Experience writing, debugging, and executing automated test scripts using Selenium/C#, Cypress, or similar technologies

· Manual testing using browser dev tools to ensure consistency between devices and operating systems

· Experience with test management and execution tools like Jira

· Familiarity with agile development methodologies and Scrum

· Familiarity with source control management systems and continuous integration/deployment

· Familiarity with front-end technologies like HTML, CSS, JavaScript, jQuery, and JavaScript frameworks like Angular and React

Overall Skills:

· High level of attention to detail

· Perform well in a fast-paced environment

· Excellent analytical and multitasking skills

· Strong problem-solving skills

National Fire Protection Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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