Bilingual Medical Assistant- Evernorth- St. Cloud, FL at Cigna in Kissimmee, Florida

Job Description:

The experienced MA provides front assistance to the providers in the preparation for, examination and treatment of patients, and is a critical partner in our Health Centers.This MA will be cross trained for the back office for any coverage as needed.

EvernorthDirect Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions.

Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine healthcare as we know it. But we can't do it alone.

True change takes all of us, united in a shared vision. Health is what drives us. But it's just the start. Together, we can solve the problems others don't, won't or can't.

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.


• Obtains the patient history, takes vital signs, and assists with coordination of care.


• Administers medications


• Prepares examination room


• Cleans and sterilizes instrument per protocol


• Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.


• Schedule appointments and verify membership according to various benefit coverage


• Reviews preprinted instruction sheets with patients


• Attends department Staff Meetings and In-service programs


• Cross-trains to new procedures and departments.


• Assists in orienting new employees and temporary pool staff to job responsibilities.

This position is with Evernorth, a new business within the Cigna Corporation.

What we expect from you :

• CMA or RMA


• Current BCLS required


• At least 1 or more years of front and back office experience


• Experience answering phones and scheduling patients


• Phlebotomy skills


• Solid Computer skills including Electronic Health Records


• Excellent customer service skills required


• Team oriented


• Strong time management skills


• Responsible and reliable


• Bilingual in Spanish

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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