Job Description:
Opportunity Details
Full Time Network Engineer - Level 2
Baltimore, MD
Outcomes. Delivered.
Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
- Facilitates access to nutritious food for children of mothers participating in the WIC program
- Supports first responders in reducing opioid overdoses within their communities
- Empowers colleges and universities to identify and thwart financial aid fraud
- Equips teachers with valuable insights to identify students requiring additional support
- Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of Network Engineer - Level 2 within our team. This role offers remote work opportunities. At Voyatek, we value practical, outcome-driven Agile approaches that meet teams and programs where they are. If you're passionate about driving Agile maturity across an organization and have the expertise to support complex programs with a balanced and collaborative approach, we invite you to apply.
Key Responsibilities:
- Assist the network staff with daily management of servers, create and manage user accounts, access to files, rights to groups, etc.
- On call duties as part of the on-call rotation, which is one week every six (6) weeks and is a 24-hour day. While on-call during business hours the TO Contractor Personnel are required to answer the on-call phone as well as respond to on-call email. After hours, phone calls to on-call are to be answered immediately, and emails responded to (if necessary) by the next morning.
- Attend staff meetings as well as other meetings as required. Document knowledge base as well as create, update and maintain documentation for the Office of Information Technology (OIT).
- Participate in the planning and execution of infrastructure development, to include patching, expansion and enhancement.
- Participate in training sessions, team meetings and meetings with others within MDOT SHA as required.
- Must be capable of analyzing information requirements. Evaluates system problems of workflow, organization, and planning. Develops appropriate corrective action.
Qualifications:
- A bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
- At least three (3) years of experience in the following technical areas:
- Prior senior level experience working in a network and IT system environment, including protocols (TCP/IP), equipment and services (DNS).
- Prior senior level experience with Microsoft Windows server family, including all of Windows Server 2008, 2012 and 2016, Microsoft file and print services, windows terminal server, server security, including group policy and Microsoft Active Directory. Also, Microsoft Exchange online and Microsoft Outlook client technologies, including Office 365. Prior senior level experience with Storage Area Network (SAN) and switch architecture, including working with volumes/partitions, disk sets, arrays, RAID storage pools and hardware.
- Prior experience working with virtualization technology, including use of product suites from VMWare.
- Prior experience monitoring server performance and utilizing the associated tools to do so, managing block-level backup and associated backup/recovery methods.
- Prior experience creating, updating and maintaining network and IT system policies, procedures and related documentation.
- Prior experience mounting, moving and occasionally configuring network equipment.
- Must have three (3) years of experience in systems engineering.
- At least one (1) year of experience in demonstrated use of interactive, interpretative systems with on-line, real-time acquisition capabilities.
The wage range for this role considers the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $56,000.00- $87,900.00. This position may be eligible for a discretionary bonus. This position is classified as exempt in accordance with applicable law. This position is classified as exempt.
Voyatek offers a variety of benefits to support your health, wellbeing, and career development. These include:
- Paid time off
- Flexible work schedules
- Health, Dental and Vision insurance
- Life insurance
- Long and Short-term disability insurance
- 401(k) with company match & immediate vesting
- Tuition and Professional Development Reimbursement
- Training
- Employee Referral Bonus Program
As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements.
Voyatek does significant work with Federal and State tax and revenue authorities. If applicable to this role, all hires will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; and must be cleared prior to working on these projects.
If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!
Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
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