Database Administrator at Point32Health, Inc. in Canton, Massachusetts

Job Description:

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

The Oracle Database Administrator (DBA) performs regular and routine monitoring, troubleshooting, and maintenance of corporate enterprise Oracle databases. Oracle DBAs are responsible for daily operations and support of multiple production, development, and testing environments, relying on Oracle Database technology. Typical tasks include: participation in on-call rotation, monitoring, user requests, advising on database technology, issue resolution, backup/recovery, reviewing database and related technology changes and supporting business and technical projects. The DBA collaborates with cross-functional teams to operationally administer new and existing databases and related components in support of critical enterprise applications and business functions.The DBA interacts with a team of technology and business professionals including infrastructure, application development, quality management, data security, architecture and IT vendors. The working environment is fast-paced and a DBA must be able to maintain key responsibilities while adapting to changing requirements and healthcare regulations. Using good judgment, the DBA must perform all essential job functions on a consistent and regular basis, with limited supervision.

Key Responsibilities/Duties - what you will be doing

• Install, configure, maintain database software access


• Respond to and resolve database access and performance issues


• Database monitoring - Operational status; system, database and process performance


• User security and management - access control levels, password resets, account unlocks


• Monitor, allocate, and optimize data storage for database systems


• Database software maintenance - plan and coordinate software patches, updates, and upgrades


• Review and approve physical models for new database development


• Understand needs, requirements, and provide support for application and repository databases


• Database technology programming and debugging


• Track, report, and trend database infrastructure metrics


• Develop and enforce strict adherence to database change control and testing procedures


• Support internal and external audits


• Design, plan, implement and support database High Availability and Disaster Recovery and related testing


• Design, plan and implement processes and procedures that facilitate best practices for database use


• Provide guidance to junior members of the Database Services team


• Status reporting and other ancillary administrative activities

Qualifications - what you need to perform the job

3+ years of experience as an Oracle DBA supporting complex and critical IT environments

Additional qualifications for this position:

• Experience as an Oracle DBA supporting Oracle Database versions 19c and higher in a mission-critical environment


• Experience as an Oracle DBA supporting Oracle RAC and Oracle Dataguard


• Experience with Oracle e-Business or Oracle Applications support as a DBA is an advantage, but not required


• Experience of participation in a 24x7 on-call rotation for Oracle database support


• Excellent oral and written communication.


• A strong team-work ethic and a we-can-do attitude


• Ability to discuss technical information in a way that establishes rapport, persuades others, and gains understanding


• Ability and willingness to share lessons-learned with other DBA team members


• Experience with database performance analysis and troubleshooting


• Experience with analysis of long running SQL and providing recommendations for resolution


• Ability to advise members of our partner teams on database technology best practices


• Ability to capture and analyze requirements and develop solutions that meet those requirements


• Ability to adapt to rapidly changing business and technology environments.


• Ability to create and maintain procedural and systemic documentation.


• Interest in maintaining technical education and improving working knowledge of the enterprise database application environment.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage




• Retirement plans




• Paid time off




• Employer-paid life and disability insurance with additional buy-up coverage options




• Tuition program




• Well-being benefits




• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do-from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org

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