Customer Service Rep at The Judge Group Inc. in Orange, California

Job Description:

Location: Orange, CA

Salary: $25.00 USD Hourly - $29.00 USD Hourly

Description: The Judge Group is currently seeking a Customer Service Representative for a fantastic client of ours in Orange, CA!



This is a great way to get your foot in the door with one of the largest health plans in the state of California!


Below you can find a brief overview of the opportunity. For additional questions or immediate consideration, please send your most updated resume to Jacob at jmaybrier@judge.com!


This job will have the following responsibilities:



-The Customer Service Representative (CSR) will be the first line of contact for members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County.


-The incumbent will provide information regarding eligibility, enrollment, benefits and services to eligible members and providers.


-Member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members.

Qualifications & Requirements:



- High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.


- Typing speed of 35 words per minute (WPM) required.



Preferred Qualifications:



- 6 months of Medi-Cal/Medicaid or health services experience.



Contact: jmaybrier@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com