Research Facilities Operations Program Manager at Partner's Healthcare in Somerville, Massachusetts

Job Description:

Site: The Brigham and Women's Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
The Research Program Manager will develop programs, best practices and standard operating procedures to achieve assigned goals as related to research space support. This role will work directly with research staff at all levels, hospital support service departments and external vendors in furtherance of program goals. Where needed, the Research Program Manager will also work to both develop and implement trainings for both research staff and support service departments.


The Research Project Manager also plays an integral role in the day-to-day support of all research spaces as related to their support service department needs and interactions.


Principle Duties and Responsibilities:


1. Responsible for identifying opportunities for program creation and implementation across all research space


2. Assemble program plans, teams and work assignments and direct the work efforts in furtherance of implementation each program


a. Work as the liaison to facilitate meetings between stakeholders


b. Track and document project progress


3. Communication of both the program goals and implementation to hospital leadership, the research community and/or support services departments


4. Create deliverables as related to each program, including best practices and SOPs


5. Auditing the implementation and results of each program for purposes of revision and compliance


6. Maintain any necessary databases for all programs, including related support documentation, communications and results


7. Advocates for research staff in matters related to the hospital maintenance and support of their space


8. Work directly with support service departments and external vendors to ensure proper support given to research space


9. Provide needed follow-up on any space related support issues


10. Work with counterparts across the PHS network to advocate for BWH and establish best practices under PHS-wide programs


11. Other duties as assigned



Qualifications


Bachelor degree required (natural sciences strongly preferred)


• Minimum of five (5) years' experience in delivering program management solutions.


• Minimum of five (5) years' experience in research related communications, interactions and space reviews


• Must develop and maintain a familiarity with and an understanding of the basic, applied, and clinical research on going at BW


• Demonstrated personal qualities of leadership and the ability to communicate effectively orally and in writing. Effective inter-personal skills necessary


• Demonstrated competence with computer technology, data base applications, concepts and software as well as the ability to train other staff in their use


• Demonstrated ability to work effectively in multidisciplinary setting


• Expected to operate independently, with guidance from the Director of Research facilities, Planning and Management


• The candidate will have background and experience in research protection, federal and regulatory issues, research ethics, and project management at the task level


• This position requires a high degree of independent action and adherence to strict timelines


• Building and maintaining strong, trusting relationships is critical


• Experience presenting to investigative teams, end-users (faculty and staff), and subject-matter experts and must possess excellent negotiation, facilitation, consensus-building, and diplomacy skills and exhibit a strong helpline orientation


• Expected to stay current with a constantly changing technology and embrace the adoption of innovations to modernize, disseminate, renovate and remodel


Strong preferences for people with lab management, lab safety and/or research facilities experience



Additional Job Details (if applicable)


Additional Job Description



Remote Type


Hybrid



Work Location


123 Main Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.