The City provides a comprehensive benefit package that is largely employer paid including group medical/dental/vision plans (eligible the 1st of the month following hire date), FSA/HSA, WA State PERS, Life/AD&D and generous paid Vacation, Holiday and Sick Leave Programs. The City also offers optional 457 and ROTH (up to 2% City match), LTD and Supplemental Life plan participation.
Please note: It is the City's practice to start new employees at the beginning of the salary range.
This position is 40-hours per week, in person at location. No exceptions.
Position Summary
Provides excellent internal and external customer service by clearly conveying information, explaining policies and effectively answering questions and addressing concerns.
Serves as front desk reception. Answers telephones, assists the public, screens complaints, responds to requests and refers complex issues to appropriate personnel.
Performs specialized clerical support services to provide timely and accurate information to the public including research on records, logs, court documents and materials.
Adheres to federal, state and local laws and follows department policies and procedures.
Organizes and maintains accurate databases, files, records and other documents.
Performs data entry and conducts information searches as allowed by law to provide information to appropriate parties on criminal history background checks, security clearances, missing persons, stolen and impounded vehicles, vessels, warrants, weapons, pawn sheets and other property.
Compiles, reviews, analyzes, and redacts complex digital media for body worn camera, in-car camera, and other digital media for future litigation, prosecution, and public disclosure.
Assists in entering police incident reports into the automated records system.
Collects fees for infractions, parking citations and parking permits, including overdue fees.
Prepares, audits and processes daily deposits.
Performs property and evidence identification and inventory control.
Attends to security tools which monitor incoming calls, facility doors and cameras.
Performs fingerprinting services.
Prepares, compiles and disseminates correspondence, reports or other documents, keeping others adequately informed.
Maintains current desk procedures and tasks to explain position responsibilities.
Creates, updates and implements process improvement procedures, tasks, workflows and systems.
Qualification Requirements
Must pass Civil Service testing, including an extensive background investigation and polygraph.
High school diploma or GED.
One (1) year of full-time equivalent office clerical experience involving regular public interaction.
Law enforcement agency support experience in criminal justice or other related function preferred.
Bilingual, English and Spanish, language abilities desired.
Must possess a current WA Driver License and meet abstract criteria set by the insurance provider.
Must obtain WA State Patrol ACCESS (A Central Computerized Enforcement Service System) II certification within six (6) months of hire and maintain throughout employment.
City of Wenatchee Government
The City of Wenatchee is a full-service City employing 190 employees. In addition to Police, other departments include Public Works, Community Development, Parks, Recreation and Cultural Services, Finance, Human Resources and Information Technology. The City operates under a Strong Mayor form of government with seven council members. Active boards and commissions advise the City Council with governance.
The Community
The City of Wenatchee is home to 35,526 people with 124,795 living in the greater Wenatchee area. Located in a beautiful valley at the confluence of the Wenatchee and Columbia Rivers and on the east slopes of the Cascade Mountain Range, the city enjoys abundant sunshine with four distinct seasons. The average rainfall is a mere 10 inches per year making the region a focal point of Washington State for outdoor recreation. Wenatchee is the largest city in rural North Central Washington and thus provides a small-town atmosphere with big city amenities striking a great balance between rural and urban qualities of life. The city is only 30-minutes from the renowned resort towns of Leavenworth and Lake Chelan. For those desiring amenities of major metropolitan areas, Seattle is a short scenic 3-hour drive or 30-minute flight away making Wenatchee very attractive to relocate to from the Puget Sound area.
Find out more about the City at https://www.wenatcheewa.gov. Some of the tourism highlights of the region can be viewed at https://www.visitchelancounty.com/ and http://wenatchee.org/. Our historic downtown is a nationally recognized Main Street with an active downtown association https://wendowntown.org/.
Must See
"We are Wenatchee Part I" https://vimeo.com/88411706 "We are Wenatchee Part II" https://vimeo.com/121429638 "We are Wenatchee Part III" https://vimeo.com/208608170
How to Apply
Please visit the City of Wenatchee website to view the employment opportunity, job description and complete an online application: https://www.governmentjobs.com/careers/wenatcheewa/jobs/4265189/utility-worker-water?pagetype=jobOpportunitiesJobs.
Closing Date: 5:00 P.M., Thursday, April 24, 2025.