Vice President of Consumer Lending at Rio Grande Credit Union in Albuquerque, New Mexico

Job Description:

Rio Grande Credit Union

Job Title: Vice President of Consumer Lending

Department: Consumer Lending

Reports To: Chief Lending Officer

FLSA Status: Exempt

 

Summary 

The primary purpose of this position is to strategically manage Rio Grande Credit Union’s consumer lending, consumer lending lines of business and consumer lending products and services. The employee shall develop and implement goals, Key Performance indicators (KPI’s), lead teams to complete objectives, monitor strategies to improve our member service and experience in all delivery channels.  The employee must possess and have demonstrated qualities that further enhance our values of humility, engagement and can-do-spirit.  

 

Essential Duties and Responsibilities include the following. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings deemed necessary by his/her supervisor or senior team.

 

• Develop and implement operations policies to meet organizational needs and comply with state and federal laws, rules and regulations.
• Develop, analyze, recommend and implement goals, objectives and strategies to ensure effectiveness or provide recommendations to improve policies and procedures. 
• Develop and review quarterly department annual budget and staffing model. 
• Review and develop strategic plans in relation to the overall goals of the Credit Union.
• Organize, direct and coordinate all marketing campaigns, implementation projects, regulatory changes in the consumer lending lines of business. 
• Oversee daily operations to assess continued effectiveness.   Makes recommendations as needed to improve or facilitate operational procedures.    
• Respond to inquiries regarding policies, procedures, and programs.
• Respond to member and staff inquiries and disputes.
• Establish consumer lending and authority limits, procedures, and processes for each product that will result in department productivity, exceptional service, and cost-effective underwriting.
• Assist in any other area as directed by Chief Lending Officer.
• Member of ALCO Committee and assists in pricing and strategies.
• Member of loan charge-off committee. 
• Attend board meetings as necessary to provide insights into the current loan environment.
• Monitor loan portfolio performance, including ROI, delinquency, charge off and migration analysis. 
• Thorough understanding of both Direct and Indirect lending, including underwriting, booking, funding, disbursement and loan portfolio administration. 
• Thorough understanding of rules and regulations regarding consumer loans as prescribed by NCUA and other governing agencies to ensure that all consumer lending functions are handled in accordance with existing laws and regulations.
• Work with the collections department to monitor delinquencies and charge offs, utilize data to enhance future underwriting and loan approval criteria. 

 

Supervisory Responsibilities                  

Directly supervises the Underwriting Manager who leads employees in the underwriting department, the Loan Processing Manager who leads employees in the loan processing department and the Consumer Lending Manager who leads the loan officers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

 

Competencies                  

To perform the job successfully, an individual should demonstrate the following competencies:

 

Planning: Establishes both short and long-term plans to meet future needs. Shows foresight in recognizing problems in areas of responsibility and takes action to improve or correct issues. Foresees changes and trends relevant to the area of responsibility. Adheres to schedules and plans.

Strategic Thinking: Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. 

Innovation and Change: Initiates change when necessary. Takes action quickly to correct or prevent problems. Generates ideas and creative solutions. Shows enthusiasm for new ideas, programs, and procedures.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals and complies with all Federal and State compliance policies.

Organizational Relationships: Executes directions and plans received from manager independent of likes/dislikes in a confident and positive manner. Accepts criticism and feedback from management with minimal defensiveness. Demonstrates skill in communicating with others orally (for example, conducting a meeting, training, or speaking publicly). Provides information and assists others when needed. Shows appropriate assertiveness in expressing and advocating points of view. Writes reports and memos that are clear, professional, and useful.

 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 Education and/or Experience                  

Experience- 5 to 10 years related experience.

Education- 4-year college degree or specialized course of study OR 10 years related experience.

 

Language Skills                  

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills                  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                  

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                  

To perform this job successfully, an individual should have knowledge of ICIMS Human Resource systems preferred; ADP Payroll systems preferred; Spreadsheet software and Word Processing software.

 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. 

 

Work Environment 

The work environme­­nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity, including veterans and individuals with disabilities.

PI266050125

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