Candidate must be bilingualAssists teammates in responding to all inbound call and/or electronic customer inquiriesDaily payment processing on regular/irregular paymentsAssists walk-in customers and offers follow-up upon resolutionNew legal client/title file onboarding and closing of all general elements across company systemsAssists team members with fulfillment of daily, weekly, monthly, annual customer statements, notices, and outbound call requirementsAssists teammates with occasional office tasks to ensure tidy office presentation and trash removal and other various responsibilities as assignedEffectively use company's internal systems as required to assist team with meeting output requirementsEffectively communicate with team/supervisor to ensure output requirements metNew account intake and onboarding of all critical elements across company systemsCompany offers benefits including health insurance coverage, a generous PTO policy, and a variety of bonus offerings that range from standard annual bonuses to incentivized bonus programs. recblid 1i1ib059r88fk9xt6hhx5hqgvz0wo5