Product Operations Analyst at Equifax Inc. in Alpharetta, Georgia

Job Description:

The Equifax Global Product Operations organization is seeking a Product Operations Planning Analyst to facilitate planning and execution with product teams through corporate tools and processes, and help drive tool adoption. The ideal candidate will have the ability to see beyond tactical components to improve and streamline processes, tool setup, documentation, and stakeholder engagement.

This role will also drive enterprise wide alignment and adoption of processes supporting the planning, execution, and Business Intelligence associated with our global platforms and other stakeholders.

Equifax has a hybrid work schedule that allows for 2 days of remote work (Monday and Friday), with 3 days onsite (Tuesday, Wednesday, Thursday) every week.

This role will work the required onsite days at our Equifax office Alpharetta or midtown ATL.

Sponsorship is not available for this position. This is a direct-hire role - not open to C2C.

What you'll do

• Assist in the management of the majority of decision making for day to day operations of Product Management tooling and administration.
• Will independently guide stakeholder teams to set up, configure, and customize tooling to suit needs within established guidelines.
• Implement and optimize complex process improvement strategy and/or tactical initiatives across Product, D&A, and Technology.
• Build internal customer relationships and support establishment and communication of the continuous improvement philosophy and product culture.
• Develop and execute continuous improvement plans in order to support functional, departmental, and/or company's strategies.
• Proactively work with others to develop and implement actions that improve the capability of people and processes within the organizations.
• Support the enhancement of enterprise tools to support business processes and best practices.
• Configure and customize enterprise tools (e.g. Aha!, Jira, etc.)
• Develop and maintain configuration policies and procedures.
• Provide training and support to end users (e.g. Lunch n' Learns, job aids, user guides, etc.)

• Bachelor's degree in product, technology, business or related field required.
• 2 - 5 years of experience in analysis, planning, and stakeholder management in a product or technology related field.
• 2 - 5 years experience using Product & Technology planning tools (e.g. Aha!, Jira, SmartSheets, etc.)
• Adept at stakeholder management and excellent communication skills to interface with senior level executives.

• PMP, Agile or Scrum certification preferred.
• Lean Six Sigma experience or certification preferred.
• Experience in G Suite (Docs, Sheets, Slides, etc.)
• You have a real passion for and the ability to learn new technologies.

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