Catering and Hospitality Coordinator - Mon - Fri 9am-6pm at Williams Lea in Washington, Washington DC

Job Description:

Williams Lea is hiring for a Catering and Hospitality Coordinator for our Washington, DC office to work Monday to Friday 9:00 am to 6:00 pm!




Pay: $24.00/hour



Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)


• 401k Retirement Savings Plan Including Employer Match


• Paid Time Off (PTO)


• Life Insurance


• Paid Parental Leave


• Short-term & Long-term Disability


• Healthcare & Dependent Care Flexible Spending Accounts


• Domestic Partner Coverage


• Commuter Benefits


• Legal Assistance


• Employee Assistance Program (EAP)


• Additional Employee Perks and Discounts

The Hospitality Coordinator is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include workflow coordination in hospitality, conference room set-up, reception assistance and other general office services duties as needed.



Job qualifications

• 3-5 years in the industry
  
  


• Expertise in food handling, catering setups, and event execution
  
  


• Skilled in delivering 5-star level customer service with white-glove standards
  
  


• Knowledgeable and capable of elevating to luxury brand standards
  
  


• Have an eye for food presentation and artistry
  
  


• Proven ability to manage reception team
  
  


• Able to create and manage high-profile events
  
  


• Adept at leading teams to ensure food safety compliance and guest satisfaction
  
  


• Innovates to enhance guest experiences and exceed expectations
  
  


• Focused on elevating service for high-end clientele in diverse hospitality environments
  
  

Job duties



(* denotes an "essential function")

• *Coordinate workflow within the team, prioritizing request and delegating duties to associates.
  
  


• * Assist the team in completing large jobs i.e. large meetings or high number of meeting requests.
  
  


• *Ensure team provides outstanding service to client, while building strong customer relationships.
  
  


• *Immediately escalate any operational problems or issues to Lead, Supervisor or Manager.
  
  


• *Produce required reports on schedule.
  
  


• *Provide hospitality intake services as prescribed by manager or supervisor.
  
  


• *Read, interpret and understand all print request emails and forms.
  
  


• *Communicate with manager and client on job or deadline issues.
  
  


• *Make sure that team is following standard operating procedures at all times.
  
  


• *Train new employees on policies and procedures.
  
  


• Maintain all logs and reporting documentation as required.
  
  


• Additional duties as required by client and manager, including but not limited to providing hospitality services including set-up/break down of conference rooms, supply maintenance, ordering and preparing food/beverages as needed; assist with reception coverage, including managing multiple phone lines and visitor check-in.
  
  


• Adhere to Williams Lea Tag policies in addition to client site policies.
  
  


• Use equipment and supplies in a cost efficient manner.
  
  


• Must be able to lift up to 50 lbs. on a regular basis.
  
  

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.


Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.


We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.


It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.


Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.


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