Program Leader, Certification Support at Eurofins in ithaca, New York

Job Description:

Company Description



Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.


The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.


In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.


In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.



Job Description



The Program Leader manages a team of remote and local employees executing document review and approvals. They have an eye for detail and have the ability to manage a complex program across multiple sites. Interacts with clients effectively and ensures that their needs are being met within the constraints of the approved project. Effectively manages and motivates teams to meet project goals. Has some business knowledge of the food industry.



Essential Duties and Responsibilities:

• Proactive communication.


• Timely tracking of complex deliverables


• Demonstrates and promotes the company vision


• Ability to manage multiple task remotely

Project management:

• Uses project-planning documents/tools to direct the work of multiple projects and track progess.


• Develops new process flows and review documentation based on client requirements.


• Develops and implements process improvements plans.


• Make sure all employees trained on multiple tasks assigns work to meet project requirements.


• Communicates with internal team, clients and third parties. Leads meetings as required.


• Tracks projects' performance through interaction with clients, project teams and direct reports.


• Manages resourcing against project needs.

Client management:

• Works closely with other business units to maintain and strengthen relationships during active projects.


• Understands clients' needs, establishes project deliverables, communicates progress against goals, provides appropriate visibility to resource use versus plan and ensures client satisfaction.


• Shares key information with other business units to coordinate unified approach


• Travels to accounts as required to support meetings with key clients

Team management:

• Manages a remote team of up to 15 technical and clerical staff.


• Coordinates training programs per program needs


• Interviews candidates to support recruitment


• Fosters professional development of direct reports, through coaching, encouragement, training and responsibility sharing.


• Works with direct reports to ensure that professional development goals are met.


• Executes YER's of direct reports as well as contributing to YER's of entire team


• Works with direct reports to ensure that professional development goals are met.

Communications

• Ensures appropriate and timely communication of key information (business planning, project, personnel, client, etc.) throughout the organization through periodic meetings as well as passive and active communication tools.

New business development

• Supports new client prospecting through pro-active and re-active programs.


• Develops a network of clients, vendors, and contacts


• Leads pro-active innovation projects and activities to support client satisfaction


• Leads visits of prospective clients and/or development of project initiation documents

Other

• Conducts all activities in a safe and efficient manner


• Performs other duties as assigned

Qualifications

• BS degree in sciences or engineering fields, or equivalent experience Food Science background preferred.


• Experience in project management and supervision of professional and technical personnel is required.


• Experience in client management and business development.

Additional preferences:

• Familiarity with managing remote teams

Additional Information



Position is full-time


Pay Range: $100k/Yr.- $130k/Yr.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options


• Life and disability insurance


• 401(k) with company match


• Paid vacation and holidays

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.



All your information will be kept confidential according to EEO guidelines.



Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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