Job Title: Part-Time Retail & E-Commerce Lead (Fine Jewelry)
Location: Calabasas, California
About Us:
We are a fine jewelry business located in Calabasas, California, and we're seeking a Part-Time Retail & E-Commerce Lead to join our team. This part-time role is crucial to the success of our retail operations, handling both in-store and online functions. If you have strong organizational skills, are detail-oriented, and have an interest in luxury retail, we'd love to hear from you.
Responsibilities:
Inventory Management:
Enter new inventory into our POS software and Shopify website.
Create purchase orders to track special orders.
Maintain an accurate and balanced inventory across in-store and online locations, including price and quantity adjustments.
Perform regular inventory checks to ensure quantities are accurate in our POS and on the website.
Track all incoming and outgoing inventory from clients and vendors (shipments, repairs, consignment, trade-ins, special orders, etc.).
Track and manage inventory, including back stock and items on hold.
Reconcile wholesale accounts and manage client special orders (online and in-store).
E-Commerce & Customer Service:
Manage all online orders: package, ship, and process in-store pickups as needed.
Handle inquiries and customer service queries from online platforms, providing timely and professional support.
Oversee e-commerce product merchandising, ensuring new products are photographed and uploaded to our website.
Merchandising:
Prepare and organize inventory for content creation shoots, collaborating with the content team for product photography.
Organize inventory for photoshoots and manage product photography on Google Drive.
Requirements:
College degree or relevant experience.
Skills:
Experience with e-commerce platforms, especially Shopify, is preferred.
Proficiency in spreadsheet software like Google Sheets.
Strong interpersonal skills and ability to manage multiple projects simultaneously.
Excellent organizational skills and attention to detail.
Customer service experience is a plus.
Details:
Part-time role, based in our office in Calabasas, California.
3 days a week (Tuesday, Thursday, Friday) from 10:00 AM to 5:00 PM.
Flexibility for occasional extended hours during busy seasons (and possible weekends).